Shipping policy

Delivery

At Fellini, we believe that a premium product deserves a seamless delivery experience.

All orders are carefully processed and typically dispatched the same day. From the moment your order leaves our warehouse, it is handled with precision to ensure it reaches you swiftly and securely.

Delivery times may vary depending on your location and external factors such as customs, weather conditions, or public holidays. While these elements are outside of our control, we continuously work with trusted carriers to ensure your order arrives as efficiently as possible.

Please note that Fellini is not responsible for delays caused by shipping providers.

Track Your Order

Once your order has been dispatched, you will receive a confirmation email with your  track and trace link.

This allows you to follow your order in real-time,  providing full transparency on its journey and a clear expectation of delivery.

Support, Simplified

At Fellini, customer service is our highest priority.

If you have any questions or experience any issues with your order, our team is ready to assist you with fast, personal support. We are committed to resolving any situation efficiently and with care.

Info@felliniclo.com

Returns, Effortless & Fast

At Fellini, we aim to make every part of your experience feel effortless, including returns.

Should you wish to return an item, you can easily start the process via the link below:

Request a return:
https://felliniclo.com/en/pages/request-a-return

Our goal is to handle every return as quickly and smoothly as possible, so you’re never left waiting.

If anything is unclear, simply reach out, we’ll guide you personally and ensure everything is taken care of.