Request a return
Follow the steps below to make your return process as smooth as possible. If you have any questions or need assistance, feel free to contact us at info@felliniclo.com, our team is always happy to help.
Questions about Returns
Items must be returned unworn, unwashed, and in their original condition with all tags attached.
Customers are responsible for paying the return shipping costs.
Once we receive your return, it will be processed within 2 business days. After that, the refund will be sent to your original payment method.
Yes, sale items can also be returned, provided they meet our return conditions.
Return Conditions:
Items must be returned unworn, unwashed, and in their original condition with all tags attached.
If your order has not yet been shipped, we may still be able to adjust it for you. If this is not the case, please e-mail us and we will be happy to help find a solution.
